REFUND POLICY

Effective Date: 27-09-2023

Thank you for choosing our services at POWER KDP. We strive to provide exceptional experiences to our valued customers. If, however, you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

We offer refunds under the following conditions:

  1. Timeframe: You have 7 days from the date of purchase to request a refund.
  2. Usage Criteria: The refund applies to customers who have consumed less than 20% of the allotted search operations during the specified 7-day period.

How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact Us: Send an email to [Customer Support Email] within the 7-day refund period.
  2. Provide Details: In your email, include your name, contact information, order number, and a brief explanation of why you are requesting a refund.
  3. Verification: Our customer support team will review your request and verify if it meets the eligibility criteria.
  4. Refund Process: If your request is approved, we will initiate the refund process, and you will receive the refunded amount through the original payment method within 2 business days.

Exceptions

Please note that certain situations may not be eligible for a refund:

  • Requests made after the 7-day refund period.
  • Usage exceeding 20% of the allotted search operations during the specified 7-day period.

Contact Us

If you have any questions about our refund policy, please contact us at support@powerkdp.com. We are here to assist you and ensure your satisfaction with our services.

Changes to This Policy

POWER KDP reserves the right to modify or amend this refund policy at any time. Any changes will be posted on this page with the revised effective date.

By using our services, you acknowledge that you have read and understood this refund policy, and you agree to be bound by its terms and conditions.

If you have any additional questions or would like to request a refund, feel free to contact us.