Common errors and troubleshooting:

This is a list of the errors that you might encounter while you are using the power kdp automation app. please follow the following instructions in the case of an error or for further informations, contact the support team.

v1.0.0

• ERR_LAUNCH_FAILURE
• Reason:

Failed to launch Chromium.

• Cause:

There has been an error when the app has tried to start Chromium. Most likely there has been an error while downloading Chromium.

• Common solution:

Try closing then opening the app. If the problem persists, remove then install power kdp automation.

• ERR_NAME_NOT_RESOLVED
• Reason:

Page internet problem.

• Cause:

There has been an error when the app has tried to connect to the kdp amazon login web page.

• Common solution:

Check if you are connected to a valid internet connection. If the problem persists, close Chromium and start another process or close then reopen power kdp automation.

• ERR_EMPTY_RESPONSE
• Reason:

Page sent empty response.

• Cause:

There has been an error when the app has tried to connect to the kdp amazon login web page.

• Common solution:

Check if you are connected to a valid internet connection or check your kdp credentials. If the problem persists, close Chromium and start another process or close then reopen power kdp automation.

• ERR_TIMED_OUT
• Reason:

Page took too long to respond.

• Cause:

There has been an error when the app has tried to connect to the kdp amazon login web page.

• Common solution:

Check if you are connected to a valid internet connection or check your internet speed as it may be too slow. If the problem persists, try disconnecting from internet then reconnecting and start a new process.

• ERR_TIMEOUT_EXCEEDED
• Reason:

Failed to launch Chromium.

• Cause:

There has been an error when the app has tried to start Chromium. Chromium exceeded the time limit of 30s to load.

• Common solution:

Try closing then opening the app. If the problem persists, remove then install power kdp automation.

• ERR_ADMIN_PRIVILEGE_REQUIRED
• Reason:

Administrator privileges required.

• Cause:

This is the first time the app is launched on this device after setup. The app is attempting to download files to a system directory and requires administrator privileges

• Common solution:

Close the app and then start as administrator by right clicking the icon and clicking “Run As Administrator”.

• ERR_UNKNOWN
• Reason:

Unrecognized or unknown environnement error.

• Cause:

Cause unknown.

• Common solution:

Try contacting the support team and provide them with information about your environnement for further corrections and releases.